COVID-19 Update


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We at Medical Departures understand your need to seek medical treatment during these challenging times. We are working in partnership with our network of world-class medical clinics to ensure your safe journey, treatment and outcome.

What we are seeing as 'best practices' globally at our partner clinics varies based on each country/city/province or legal authority*. These may include but are not limited to:

  • Temperature screening upon arrival of all patients & staff

  • Sanitary gel stations at entry/exit points of the clinic/hospitals

  • Face masks for 100% of medical/dental staff at all times during work shifts

  • Requiring staff exhibiting any symptoms of Covid-19 to stay at home & self-quarantine for 14 days

  • Requiring patients to complete questionnaires prior to treatment certifying that they have not traveled to/from specific countries nor have they exhibited any flu-like-symptoms

  • Banning patients from specific countries from receiving care at their dental/medical facility

  • Banning all elective dental/medical treatments; only permitting emergency dental/medical treatment

*This is for informational purposes only and does not constitute any medical advice. Please consult your local/state/provincial/federal/medical regulatory/government body for specific Covid-19 guidelines.

Inbound and Outbound Travel Restrictions 

We understand that navigating the ever-changing Covid-19 restrictions can be confusing and this is why we’ve put together real-time dashboards to keep you up-to-date on inbound & outbound travel restrictions:

 Outbound Travel Restrictions                                                      Inbound Travel Restrictions



Those who require emergency medical treatment and are not willing or able to check into a traditional hospital may contact our Customer Service Team for information on clinics in your area now accepting patients.

If you are planning to book or rebook an appointment when clinics open again for business, please be assured we are working closely with our clinic network to provide the earliest, best and safest service to you and your family. 

We will be providing you with clear information as to which medical clinics have reopened and what they have implemented with regard to COVID-19 -ready best practices to ensure your safety and your trust.

Please check back here frequently for further updates, or contact our Customer Care Team at any time. Additionally, we’ve created a dashboard for you to keep up-to-date on current travel restrictions in the countries where our clinics operate. 

Our team is here to support you 24/7 during these challenging times. Please do not hesitate to contact us via chat, phone, or email ( at any time.



Alex Christodoulou

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This article is meant for information purposes only and is not intended to be medical advice or instructions for medical diagnosis or treatment. Please consult with your dentist or a qualified medical professional before starting or changing medical treatment
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